Crisis Communications

Effectively managing your brand reputation

Crisis communications strategy, planning and management is vital to protecting the reputation of your organization and team. Learn how to manage crisis situations with the right protocol and strategies to effectively communicate during any situation.

How Crisis Communications Can Help Your Business

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Reputation Management

Protect your business' reputation from potential harm through crisis communication and media management. Know how to best communicate with key stakeholders, stay ahead and protect your brand.

Strategic Communications

Develop strategic communications and protocols to protect your brand and create purposeful and consistent communications to mitigate potential issues with both internal and external stakeholders.


Establish clear and concise protocols to ensure effective and timely management of any crisis situation.

“It is an absolute pleasure to work with the team at Magnolia. They are responsive, friendly, helpful, and highly skilled in PR and communications. Magnolia has been an integral partner for us in helping improve our brand awareness across our markets and have been a seamless extension of our team. They have brought unique ideas to the table, delivered consistent media coverage and enabled us to put forth a strong brand message to our target audience. Using their expertise, we have been successful in positioning Somfy and our spokespeople as leaders in the home automation space and we look forward to their continued support in driving our brand forward.”

Cheryl Grabon
Digital Marketing Manager at Somfy North America

Crisis Communications and Reputation Management

Thoughtful and purposeful crisis communications planning and reputation management will provide your business with a key asset in your marketing arsenal to protect your business and enable you to be prepared for any crisis situation.

What’s included:

We’ll work together to build your digital PR strategy, raise your brand profile, and make meaningful relationships with your customers.

Why people love Magnolia

Frequently asked questions

Magnolia specializes in proactive crisis communication planning. We work closely with your team to identify potential risks, develop crisis response protocols, and create clear communication strategies. Our goal is to equip your organization with the tools and resources needed to navigate challenging situations seamlessly, minimizing reputational damage and maintaining stakeholder trust.

The formally definition is:
“Search engine optimization is the process of improving the quality and quantity of website traffic to a website or a web page from search engines. SEO targets unpaid traffic rather than direct traffic or paid traffic.

Our crisis communication team is on standby 24/7 to respond swiftly to any emerging crisis your organization may face. Whether it’s a sudden PR issue, negative media coverage, or a social media crisis, Magnolia’s experts are ready to assess the situation, develop a strategic response, and implement communication tactics to address the issue promptly and effectively.

Magnolia employs a multi-faceted approach to manage public perception during a crisis. We assess the situation, develop key messaging, and implement communication strategies that prioritize transparency and authenticity. Our team actively monitors public sentiment, engages with stakeholders, and utilizes various communication channels to ensure your organization’s narrative is accurately portrayed, helping to rebuild trust and credibility.

Absolutely. Magnolia’s crisis communication services extend beyond immediate response. We work with your organization to assess the aftermath of a crisis, develop reputation rebuilding strategies, and implement long-term communication plans. From stakeholder outreach to targeted media campaigns, our goal is to guide your organization through the recovery process and emerge stronger with a restored positive image.

PR services designed for your business

Magnolia was founded as a digital PR agency to support B2B clients reach goals and uncover new audiences through digital marketing and public relations. Connect 
with our team to learn how we can help you grow 
business and build your brand online.

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