The phrase “omnichannel strategy” can mean a lot of things but, for telecom retailers, it means staying competitive in a rapidly evolving industry. Now more than ever, particularly with the COVID-19 pandemic changing customer behavior, implementing omnichannel solutions has become essential and customers will continue to expect it.
Click here to read the full article: https://techcouver.com/2021/02/03/omnichannel-strategies-for-telecom-retailers/
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