Consumers have developed new shopping habits, with a massive shift to predominantly online shopping. In the early pandemic, e-commerce sales grew by 50%. This is a trend that has carried on post-pandemic. With the holiday season beginning, it is critical that retailers ensure that their websites are ready to handle the influx of holiday shopping while enhancing the customer experience.
Check out iQmetrix’s recent coverage in Digital Journal on why retailers need to ensure their website navigation is smooth!
