Shiftlab Now Embedded in iQmetrix Interconnected Commerce Solutions, leveraging Shiftlab’s automated employee scheduling, intelligent time clock features, and real-time data analytics, telecom retailers can enhance operational efficiency at the touch of a button Shiftlab, a leading workforce management platform for telecom retailers and a sibling company to iQmetrix, has been integrated with iQmetrix since 2020, with over 40,000 telecom retail professionals now using the solution for strategic employee scheduling and smart timekeeping. Today, iQmetrix and Shiftlab are excited to announced that Shiftlab is now fully embedded within iQmetrix’s leading Retail Management Platform RQ. This will provide RQ users with immediate access to a comprehensive set of advanced workforce management tools, all with a single login and seamless user interfaces. It will replace RQ Scheduler as the workforce scheduling tool for RQ users. By leveraging Shiftlab’s automated employee scheduling, intelligent time clock features, and real-time data analytics, telecom retailers can enhance operational efficiency at the touch of a button. Shiftlab for RQ: is leveraging the two companies’ existing data-sharing integrations to ensure uninterrupted operations throughout the migration eliminates the need to remember multiple passwords—simply log into RQ and navigate between systems consolidates all essential tools into one unified and familiar platform. Shiftlab helps telecom retailers optimize staffing and increase profits with AI-powered scheduling automation and demand forecasting. The platform takes a performance-based approach to scheduling, automatically placing top performers in the busiest shifts. Amy Beaulieu, Manager of Field Operations for The Mobile Shop, has been using Shiftlab since 2022. She said, “Shiftlab makes putting the right people on at the right time an incredibly insightful yet simple process. The program has helped our business tighten up labor costs, improve scheduling behaviors, and given us a positive ROI. The support from the Shiftlab team has been best in class since day one, and they are willing to work with us to develop the program even further to meet our business needs.”
