Somfy Systems, the world’s largest manufacturer of motors for interior window coverings and exterior solar protections, today announces the launch of Serv-e-Go, its new remote troubleshooting web application in North America. The application is designed to help dealers provide more comprehensive and elevated after-sales support by enabling them to diagnose errors remotely, offer guided troubleshooting and provide real-time customer service to end users who have the TaHoma® switch hub and products using Zigbee motors.
“The launch of Serv-e-Go is an exciting development for dealers and fabricators that further enhances the customer experience with Somfy products. We are proud of our team for continuing to develop outstanding solutions that enable dealers to provide an even further enhanced customer experience,” said Amit Parpani, Senior Product Marketing Manager at Somfy North America.
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